, you see the maps that are installed on as well as available for your device. Click on a map image to see more details. Install a map with different coverage to get a smaller or larger version. ![]() Some maps allow you to select versions with different country coverage so you can install a smaller map that still suits your needs. If you have several maps installed you can delete maps to free up space, but you always need to have at least one map installed on your device. ![]() Add a new map for use on your navigation device. If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: Shows all the maps that were included with your device and that you have purchased for it, so you can freely install or swap these around. Make sure that the cable is directly connected to your navigation device and your computer. Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update.Ĭonnect the other end of the cable to a USB port directly on your computer -Ĭonnect it to a USB hub or a USB port on a keyboard or a monitor.Īlways use the TomTom USB cable that came with your device, as 3rd party USB cables may not work. Navigation device not connecting to a computer (MyDrive Connect)īefore you update your device we recommend that you have at least 8GB free space available on the computer. Sometimes an installation can get interrupted or stuck, or you may see a map listed as To find more information about compatible SD card and related topics, see:Ĭorrupted map / Failed installation or download Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card.įor more detailed information on freeing up space, see: When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. This is often caused by issues related to internet connectivity.
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